Return Policy

We want you to be completely satisfied with your purchase. If you need to return an item, please review our return policy below:

Eligibility for Returns:

Items must be returned within [number] days of the purchase date. Items must be unused, in their original condition. Items must be returned in their original packaging.

Non-Returnable Items:

Certain items are not eligible for return, including [list any specific items or categories that are non-returnable]. Personalized/customized items are also non-returnable.

Return Process:

Contact our customer support team at [contact email/phone number] to initiate the return process. Provide your order number and the reason for the return. Our customer support team will provide you with a return authorization and instructions on how to return the item.

Return Shipping:

Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped, item arrived damaged). We recommend using a trackable shipping method and purchasing shipping insurance for returns.

Refunds:

Refunds will be issued to the original form of payment within [number] days of receiving the returned item. Original shipping charges are non-refundable unless the return is due to an error on our part.

Exchanges:

If you would like to exchange an item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately. We will work with you to arrange for a replacement or refund.

Restocking Fee:

A restocking fee of [percentage] may be applied to returns that do not meet the eligibility criteria outlined above.

Contact Us:

If you have any questions or concerns about our return policy, please don't hesitate to contact our customer support team. We're here to help!